Uniform shop policy
Baulkham Hills High School Uniform Shop is managed by the Baulkham Hills High School P&C Association. A Uniform Shop sub-committee is dedicated to the overseeing of the shop which is manned by two part-time staff and several volunteers.
The following policy guidelines have been developed to assist in the management and smooth running of the uniform shop.
Uniform payment policy
Uniforms are to be ordered using Munch Monitor (online ordering), via email using the Order Form, or ordered over the counter (when restrictions allow). For more information, please see the section on how to order uniforms.
All uniforms are to be paid for in full at the time of ordering. As the uniform shop is run on a non-profit basis, we are unable to provide credit on any uniform sales.
Delivery:
Delivery is not available for uniform orders
Refund & return policy
The uniform shop will accept product returns on new items and provide you with a refund, exchange or repair where:
- The product is faulty or is not of acceptable quality; or
- The product is not fit for its intended purpose; and
- You can present your Uniform Shop receipt or other adequate proof of purchase.
No refund will be given for an incorrect size choice – only exchange. Products may be exchanged for another size if they still have their tag attached and are in as-new condition. Exchanges can only be made within 7 days of purchase.
The Uniform Coordinator may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. The Uniform Shop reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
The uniform coordinator reserves the right to assess the condition and age of returned goods prior to providing a repair, exchange or refund. This may result in a repair, exchange or refund being refused.
Ordering
Uniforms can be purchased:
1 - Directly at the counter, in person during the uniform shop operating hours
2 - Munch Monitor: Order through Munch Monitor at www.munchmonitor.com
School ID: baulkhamhhs
Password: munch2153
A text message will be sent as a notification when the order is ready to pickup in the shop. Delivery is not available for uniform orders.
FAQs
- Can I return an item without the packaging?
As far as possible we recommend that you return the item with the packaging.
- Do I need an order form even if I come to the counter?
No, you do not need a form if you are purchasing an item at the counter.
- Where do I donate my second hand uniforms?
Please hand it to the staff at the uniform shop.
- Do you accept Cheques?
No. We only accept Cash/MasterCard/Visa/EFTPOS.
- Can I still order using Munch Monitor?
Yes, if you have a Munch Monitor account, you can use it to order uniforms.
- What are the uniform shop opening times?
Uniform Shop opening days—Wednesdays and Fridays, 8–11AM. During the school term.
Contact:
You may contact the uniform shop during operating hours by phone or via email.